Frequently Asked Questions
Below are the most frequently asked questions and their answers.
Where to buy avocado produced in Sicily?
You can purchase organic certified Sicilian avocado directly from us, the producers, and receive it at home during its harvest season: from mid-October until April/May.
You can click on the "shop" option in our menu, which will direct you to our Sicilia Avocado eshop. There, in addition to our Sicilian avocado, we also offer other "made in Sicily" tropical and subtropical fruits, according to their harvest seasonality, such as: Sicilian mango grown on the slopes of Mount Etna, Sicilian passion fruit, lychee, and Sicilian papaya.
Which credit cards do you accept?
You can purchase using the following electronic payment methods: Visa, Visa Electron, Postepay, Mastercard, Maestro.
Is there a minimum order? Are there shipping fees?
To purchase our tropical fruits from our store, registration is not required. Personal data will be requested after you have filled your cart, or you can choose to log in before proceeding with the purchase by clicking the Account button on the menu bar and following the registration procedures. Registration will allow you to receive our special offers and communications.
Can I change the shipping details? How do I know my order has been confirmed?
The shipping address or details can be amended by the Friday before dispatch. Once the order is complete, you will receive an order confirmation message at your registration email address. If you do not receive the email, please check your Junk or Spam folder. For further information, please write to [email protected]
I can't register/complete the purchase. What can I do?
If you experience difficulties navigating or completing a purchase, we recommend updating your browser (Google Chrome, Mozilla, Internet Explorer, Safari, etc.) to the latest available version, and whenever possible, using a PC rather than a mobile device (smartphone or tablet). If you continue to experience issues, please contact us by sending an email to [email protected]
How does the discount code for purchases work
If you have a discount code to use in our shop, you can enter it in the cart after choosing the products you want to purchase. Enter the code in the "coupon code" box, and then click the "apply coupon" button.